---
title: "Support | Eebz"
description: "How-to guides for the Eebz digital shelf analytics platform: dashboard cards, filters, reports, PerfectPage, Ada notifications, settings and the API."
canonical_url: "https://www.eebz.com/support"
meta:
  "og:description": "How-to guides for the Eebz digital shelf analytics platform: dashboard cards, filters, reports, PerfectPage, Ada notifications, settings and the API."
  "og:title": "Eebz Support"
---

# Support

How-to guides for the Eebz app: dashboards, filters, reports, PerfectPage, Ada notifications, settings and the API.

## Using the app

### Dashboard cards

Add, configure, arrange, download and share the cards on your Eebz dashboard.

[Read the guide →](https://www.eebz.com/support/dashboard-cards)

### Dashboard views and sharing

Organise your cards into views, download a view and share dashboards with your organisation.

[Read the guide →](https://www.eebz.com/support/dashboard-views)

### Set your organisation's default dashboard

For organisation admins: choose the dashboard and table layouts that new users start with.

[Read the guide →](https://www.eebz.com/support/default-dashboard)

### How filters work

Open the filter panel, combine filters and understand which filters depend on or exclude each other.

[Read the guide →](https://www.eebz.com/support/filters)

### Composable columns

Choose, resize, reorder and save the columns in any table in Eebz.

[Read the guide →](https://www.eebz.com/support/composable-columns)

### Reports Playground

Build, save, share and export custom reports with the Playground report builder.

[Read the guide →](https://www.eebz.com/support/reports-playground)

## Products and data

### Types of extract

The four extract types Eebz runs, what each captures and when to use it.

[Read the guide →](https://www.eebz.com/support/extract-types)

### Lifecycle and importance

How a product's lifecycle stage and importance rating shape extracts, filters and the way Eebz assesses distribution.

[Read the guide →](https://www.eebz.com/support/lifecycle-and-importance)

### PerfectPage

Switch on PerfectPage, set your own scoring standard and find the product pages that fall short.

[Read the guide →](https://www.eebz.com/support/perfect-page)

### Price lists

Create price lists, set SRP or MAP by market, and use them to scope reports, cards and Ada notifications.

[Read the guide →](https://www.eebz.com/support/price-lists)

## Ada

### Notifications in Ada

Set up the reports and alerts Ada sends by email: recipients, report, format and schedule.

[Read the guide →](https://www.eebz.com/support/ada-notifications)

## Account

### Account settings

Your profile and two-factor authentication, and the organisation settings admins manage: profile, points, users, KPIs and billing.

[Read the guide →](https://www.eebz.com/support/account-settings)

## API

### API overview

What the Eebz API returns, where requests go and how to authenticate.

[Read the guide →](https://www.eebz.com/support/api)

### Retailer listings

The retailer listings endpoint: parameters, live and historic requests, paging and choosing fields.

[Read the guide →](https://www.eebz.com/support/api/retailer-listings)

### Response fields

Every field a listing object can return from the Eebz API, including trade-in and contract fields.

[Read the guide →](https://www.eebz.com/support/api/response-fields)

### Error codes

What each Eebz API error code means and how to fix the request.

[Read the guide →](https://www.eebz.com/support/api/error-codes)

## Can't find what you need?

Our customer success team will help you set up Eebz the way your team works.

[Contact us](https://www.eebz.com/contact) [Book a demo](https://www.eebz.com/book-a-demo)

## Sitemap

See the full [sitemap](/sitemap.md) for all pages.