[{"data":1,"prerenderedAt":455},["ShallowReactive",2],{"announcements":3,"\u002Fsupport\u002Fchrome-extension":4,"support-articles":286,"support-index":382},[],{"id":5,"title":6,"admin":7,"body":8,"description":273,"extension":274,"meta":275,"navigation":276,"order":277,"path":278,"section":279,"seo":280,"stem":283,"updated":284,"__hash__":285},"support\u002Fsupport\u002Fchrome-extension.md","Chrome extension",false,{"type":9,"value":10,"toc":264},"minimark",[11,15,24,29,64,71,75,78,97,101,180,183,187,252,256],[12,13,14],"p",{},"The Eebz extension for Google Chrome shows your Eebz data for a product while you're on its retailer page. Open a product page at a retailer you track, click the Eebz icon, and a side panel opens beside the page with that listing's live data. Switch tab or move to another product and the panel follows.",[12,16,17],{},[18,19],"img",{"alt":20,"caption":21,"src":22,"width":23},"The Eebz panel beside a headset's product page at Currys, showing price, category rank, stock, PerfectPage checks, reviews, other retailers and promotions","The panel sits beside the retailer's page, so you can check Eebz's data against what shoppers see.","\u002Fimages\u002Fsupport\u002Fchrome-extension-panel.webp",1000,[25,26,28],"h2",{"id":27},"install-the-extension","Install the extension",[30,31,32,49,56],"ol",{},[33,34,35,36,43,44,48],"li",{},"Open the ",[37,38,42],"a",{"href":39,"rel":40},"https:\u002F\u002Fchromewebstore.google.com\u002Fdetail\u002Feebz\u002Fjnblbpbjlpophhmenbamckfpcdaodcgj",[41],"nofollow","Eebz extension in the Chrome Web Store"," and click ",[45,46,47],"strong",{},"Add to Chrome",".",[33,50,51,52,55],{},"Click the puzzle-piece icon in Chrome's toolbar and pin ",[45,53,54],{},"Eebz",", so its icon is always in view.",[33,57,58,59,63],{},"Sign in to ",[37,60,54],{"href":61,"rel":62},"https:\u002F\u002Fapp.eebz.com",[41]," in the same Chrome profile. The extension uses that sign-in, so there is nothing else to log in to.",[12,65,66,67,70],{},"If you're signed out, the panel shows a ",[45,68,69],{},"Sign in"," button that opens Eebz in a new tab. Sign in there and the panel loads your data.",[25,72,74],{"id":73},"open-the-panel","Open the panel",[12,76,77],{},"Go to a product page at a retailer your organisation tracks and click the Eebz icon. The panel stays open as you browse and updates for whichever tab you're looking at.",[12,79,80,81,84,85,88,89,92,93,96],{},"Choose ",[45,82,83],{},"7D",", ",[45,86,87],{},"30D"," or ",[45,90,91],{},"90D"," to set the period the changes and charts cover. The date beside them is when the data was last extracted; click the refresh icon to load it again. ",[45,94,95],{},"Open in Eebz"," at the bottom opens the product's listings in Eebz.",[25,98,100],{"id":99},"what-the-panel-shows","What the panel shows",[102,103,104,120,126,132,138,149,155,161],"ul",{},[33,105,106,109,110,114,115,119],{},[45,107,108],{},"Product."," The product name, GTIN, MPN and release date, with icons for its ",[37,111,113],{"href":112},"\u002Fsupport\u002Flifecycle","lifecycle"," and ",[37,116,118],{"href":117},"\u002Fsupport\u002Fretailer-category-strategy","range status",". If the page matches more than one variant in Eebz, choose the one you want from the list.",[33,121,122,125],{},[45,123,124],{},"Price."," Today's price at this retailer, the change over the period and a price history chart.",[33,127,128,131],{},[45,129,130],{},"Category rank."," The product's position in the retailer's main category, with the change over the period and its history.",[33,133,134,137],{},[45,135,136],{},"Stock."," The share of days the product was in stock over the period, with a strip showing each day. Days with no extracted data show in light grey.",[33,139,140,143,144,148],{},[45,141,142],{},"PerfectPage."," The listing's ",[37,145,147],{"href":146},"\u002Fsupport\u002Fperfect-page","PerfectPage"," score, with the checks that count most for your organisation and the points each one scored.",[33,150,151,154],{},[45,152,153],{},"Reviews."," The average rating, the number of reviews and the rating's history.",[33,156,157,160],{},[45,158,159],{},"Other retailers."," The same product at your other retailers, with each one's price and category rank. A tick means in stock and a cross means out of stock. Click a retailer to open its product page.",[33,162,163,166,167,170,171,175,176,179],{},[45,164,165],{},"Promotions."," Planned and detected promotions for the listing, with their dates and prices. ",[45,168,169],{},"Live"," marks a promotion running now, the extract icon ",[172,173],"icon",{"name":174},"eebz:extract"," marks one detected from extracted prices, and ",[45,177,178],{},"Not detected"," marks a planned promotion that didn't show in the retailer's prices. The struck-through price is the retailer's own was price where Eebz has captured it, otherwise the usual price before the drop; hover over it to see which.",[12,181,182],{},"Search rank is coming soon.",[25,184,186],{"id":185},"messages-you-may-see","Messages you may see",[188,189,190,203],"table",{},[191,192,193],"thead",{},[194,195,196,200],"tr",{},[197,198,199],"th",{},"Message",[197,201,202],{},"What it means",[204,205,206,215,233,241],"tbody",{},[194,207,208,212],{},[209,210,211],"td",{},"Not a tracked retailer",[209,213,214],{},"The site isn't a retailer your organisation tracks in Eebz.",[194,216,217,220],{},[209,218,219],{},"Not tracked yet",[209,221,222,223,227,228,232],{},"Eebz has no tracked listing for this page. ",[37,224,226],{"href":225},"\u002Fsupport\u002Ftracking-products","Track the product"," in Eebz, or if Eebz doesn't have it yet, email ",[37,229,231],{"href":230},"mailto:esupport@eebz.com","esupport@eebz.com"," with the page link.",[194,234,235,238],{},[209,236,237],{},"Paused in Eebz",[209,239,240],{},"Data collection for this listing is paused.",[194,242,243,246],{},[209,244,245],{},"Eebz data unavailable",[209,247,248,249,48],{},"Eebz couldn't load the data. Click ",[45,250,251],{},"Try again",[25,253,255],{"id":254},"your-privacy","Your privacy",[12,257,258,259,263],{},"The extension sends a page's address to Eebz only when the page is on a retailer your organisation tracks. It never reads the content of the pages you visit and doesn't store your browsing. The ",[37,260,262],{"href":261},"\u002Fchrome-extension\u002Fprivacy","Chrome extension privacy policy"," has the detail.",{"title":265,"searchDepth":266,"depth":266,"links":267},"",2,[268,269,270,271,272],{"id":27,"depth":266,"text":28},{"id":73,"depth":266,"text":74},{"id":99,"depth":266,"text":100},{"id":185,"depth":266,"text":186},{"id":254,"depth":266,"text":255},"See your Eebz data for a product in a side panel next to its retailer page, without leaving the page.","md",{},true,1,"\u002Fsupport\u002Fchrome-extension","chrome-extension",{"title":281,"description":282},"The Eebz Chrome extension","Install the Eebz extension for Google Chrome to see price, stock, category rank, PerfectPage score, reviews, promotions and other retailers' prices beside the product page you're viewing.","support\u002Fchrome-extension","2026-11-06","MlMCnMdDPXMUSl7py-zCw9C1qQFmrcpU18eZKp8rKrA",[287,292,297,302,303,308,311,316,321,326,331,335,339,343,346,349,354,358,362,365,369,374,378],{"path":288,"title":289,"description":290,"section":291,"order":277,"admin":7},"\u002Fsupport\u002Faccount-settings","Account settings","Your profile and two-factor authentication, and the organisation settings admins manage: profile, points, users, KPIs and billing.","account",{"path":293,"title":294,"description":295,"section":296,"order":277,"admin":7},"\u002Fsupport\u002Fada-notifications","Notifications in Ada","Set up the reports and alerts Ada sends by email: recipients, report, format and schedule.","ada",{"path":298,"title":299,"description":300,"section":301,"order":277,"admin":7},"\u002Fsupport\u002Fapi","API overview","What the Eebz API returns, where requests go and how to authenticate.","api",{"path":278,"title":6,"description":273,"section":279,"order":277,"admin":7},{"path":304,"title":305,"description":306,"section":307,"order":277,"admin":7},"\u002Fsupport\u002Ffilters","How filters work","Open the filter panel, combine filters and understand which filters depend on or exclude each other.","data",{"path":146,"title":147,"description":309,"section":310,"order":277,"admin":7},"Switch on PerfectPage, set your own scoring standard and find the product pages that fall short.","content",{"path":312,"title":313,"description":314,"section":315,"order":277,"admin":7},"\u002Fsupport\u002Fprice-lists","Price lists","Create price lists, set SRP or MAP by market, and use them to scope reports, cards and Ada notifications.","pricing",{"path":317,"title":318,"description":319,"section":320,"order":277,"admin":7},"\u002Fsupport\u002Franging","Ranging","Rate how widely each product should be stocked, from AAA to C, so Eebz flags the gaps that matter and ages each listing correctly.","ranging",{"path":322,"title":323,"description":324,"section":325,"order":277,"admin":7},"\u002Fsupport\u002Fretailer-importance","Rate your key retailers","Star the retailers that matter to you, so you have a quick list of them and your dashboard cards show the right retailers for you.","dashboards",{"path":327,"title":328,"description":329,"section":330,"order":277,"admin":7},"\u002Fsupport\u002Fsearch","Search","Jump straight to a product or retailer, or list everything that matches, from the search bar at the top of every page.","products",{"path":332,"title":333,"description":334,"section":301,"order":266,"admin":7},"\u002Fsupport\u002Fapi\u002Fretailer-listings","Retailer listings","The retailer listings endpoint: parameters, live and historic requests, paging and choosing fields.",{"path":336,"title":337,"description":338,"section":307,"order":266,"admin":7},"\u002Fsupport\u002Fcomposable-columns","Composable columns","Choose, resize, reorder and save the columns in any table in Eebz.",{"path":340,"title":341,"description":342,"section":325,"order":266,"admin":7},"\u002Fsupport\u002Fdashboard-cards","Dashboard cards","Add, configure, arrange, download and share the cards on your Eebz dashboard.",{"path":117,"title":344,"description":345,"section":320,"order":266,"admin":7},"Retailer category strategy","How broad a range each retailer carries in each market, the five strategies Eebz uses, and how they decide which of your products a retailer should stock.",{"path":225,"title":347,"description":348,"section":330,"order":266,"admin":7},"Tracking products","Start tracking any product Eebz has from search, see what it costs in points before you confirm, and choose its options.",{"path":350,"title":351,"description":352,"section":301,"order":353,"admin":7},"\u002Fsupport\u002Fapi\u002Fresponse-fields","Response fields","Every field a listing object can return from the Eebz API, including trade-in and contract fields.",3,{"path":355,"title":356,"description":357,"section":325,"order":353,"admin":7},"\u002Fsupport\u002Fdashboard-views","Dashboard views and sharing","Organise your cards into views, download a view and share dashboards with your organisation.",{"path":359,"title":360,"description":361,"section":330,"order":353,"admin":7},"\u002Fsupport\u002Fextract-types","Types of extract","The four extract types Eebz runs, what each captures and when to use it.",{"path":112,"title":363,"description":364,"section":320,"order":353,"admin":7},"Product and listing lifecycle","How Eebz works out where a product is in its commercial life, and where each listing of it is at each retailer.",{"path":366,"title":367,"description":368,"section":307,"order":353,"admin":7},"\u002Fsupport\u002Freports-playground","Reports Playground","Build, save, share and export custom reports with the Playground report builder.",{"path":370,"title":371,"description":372,"section":301,"order":373,"admin":7},"\u002Fsupport\u002Fapi\u002Ferror-codes","Error codes","What each Eebz API error code means and how to fix the request.",4,{"path":375,"title":376,"description":377,"section":325,"order":373,"admin":276},"\u002Fsupport\u002Fdefault-dashboard","Set up your organisation's default view","Choose the dashboard and table layouts every new user starts with, show each person their own retailers, and fix cards so users can't remove them.",{"path":379,"title":380,"description":381,"section":307,"order":373,"admin":7},"\u002Fsupport\u002Ficon-key","Icon key","What each icon in Eebz means: where the data comes from, product and listing lifecycle, ranging, retailer category strategy and availability.",{"id":383,"extension":384,"faq":385,"gettingStarted":404,"meta":425,"sections":426,"stem":453,"__hash__":454},"supportIndex\u002Fdata\u002Fsupport.yml","yml",[386,389,392,395,398,401],{"question":387,"answer":388},"When is the data updated?","Every day. Eebz reads each retailer at the time it reprices, and your data is ready by 10am local time. If a retailer can't be read, Eebz shows the gap rather than repeating yesterday's number.",{"question":390,"answer":391},"A product I need isn't in Eebz. Can you add it?","Yes. If Eebz already has the product, track it yourself from search. If it doesn't, email esupport@eebz.com with the product and the retailers you need, and our data team adds it.",{"question":393,"answer":394},"Why is a dashboard card showing no data?","Check three things: the product is tracked, the card's required filter is set, and you have starred the retailers the card shows. The Dashboard cards and Rate your key retailers guides explain each one.",{"question":396,"answer":397},"What does tracking a product cost?","Each tracked product uses points from your subscription. Eebz shows the points before you confirm, so nothing changes until you agree.",{"question":399,"answer":400},"Can my whole team see the same dashboard?","Yes. Share a dashboard with your organisation, and lock it to keep everyone on the same cards. Each person still sees their own starred retailers.",{"question":402,"answer":403},"Can I get Eebz data into my own systems?","Yes, through the Eebz API. The API overview explains what it returns and how to authenticate.",{"title":405,"icon":406,"steps":407},"Getting started","bi:rocket-takeoff",[408,410,413,416,419,422],{"path":327,"label":328,"short":409},"Find any product or retailer, tracked or not",{"path":225,"label":411,"short":412},"Track products","Your own products and your competitors'",{"path":322,"label":414,"short":415},"Rate your retailers","Show the retailers that matter to you",{"path":340,"label":417,"short":418},"Add dashboard cards","See what changed on your shelf today",{"path":304,"label":420,"short":421},"Use filters","Focus any card or table on what you need",{"path":355,"label":423,"short":424},"Share a dashboard","Get your whole team looking at the same shelf",{},[427,433,435,436,439,441,443,445,447,449,451],{"slug":325,"title":428,"videos":429},"Dashboards",[430],{"title":431,"url":432},"Track a competitor's price","https:\u002F\u002Fwww.youtube.com\u002Fwatch?v=bPVHszEown4",{"slug":330,"title":434},"Products and tracking",{"slug":279,"title":6},{"slug":437,"title":438},"retailers","Retailers",{"slug":320,"title":440},"Ranging and lifecycle",{"slug":307,"title":442},"Tables, filters and reports",{"slug":315,"title":444},"Pricing",{"slug":310,"title":446},"Product content",{"slug":296,"title":448},"Ada",{"slug":291,"title":450},"Account and settings",{"slug":301,"title":452},"API","data\u002Fsupport","nxzCx3q8Htb70jLNfjNQyBxG_DNwfzX7cc4YD380RHo",1793979872331]