Error codes
What each Eebz API error code means and how to fix the request.
A failed request returns one of the codes below. A 401 response means the token is missing or invalid; see the API overview.
| Code | Description |
|---|---|
hourly_api_limit_exceeded | The hourly request limit is reached. Wait before retrying. |
request_already_in_progress | An earlier request for your organisation is still running. |
no_geographies_found | geography_ids is missing or empty. Send at least one territory ID. |
invalid_params | The request has parameters the API doesn't recognise. |
non_org_or_invalid_geography_found | A territory ID in geography_ids is invalid or isn't one of your organisation's territories. |
empty_retailer_importance | retailer_importance was sent as an empty array. |
invalid_retailer_importance | retailer_importance has invalid values. |
invalid_retailer_importance_format | retailer_importance was not an array. |
retailer_importance_user_not_set_up_for_api_token | No retailer selection is set for importance filtering. Set one in API settings. |
invalid_fields | One or more names in fields aren't recognised. |
invalid_fields_format | fields was not an array of strings. |
Last updated October 2026